Last month, I called superior window cleaning to get a quote for cleaning out my rain gutters. The El Niño storms were causing water to overflow from the 2nd floor rain gutters. The prospect of climbing up there on a skinny aluminum ladder and dredging out who knows what did not seem very fun. I emailed them through Yelp, and Scott, the owner, replied very quickly with a great price and availability.
I asked them about adding window-washing since it had been about 5-6 years since we did both inside and outside. Again, the price seemed very reasonable, so we decided to get it all done.
They sent over a two-person crew who showed up on-time an a Saturday morning. I was very impressed with their professionalism and efficiency. They even offered to take off their shoes in the house. They finished everything in under 4 hours. That also included fixing 3 large window screens (for $10 each). They cleaned up after themselves and the windows looked great.
Unfortunately, I hadn’t checked the weather forecast, and it rained the day after. So much for crystal clear windows… or so I thought… at least my rain gutters were working properly. But the following day, I got an unsolicited message from Scott who offered to come out again and touch-up/re-do the outside windows for free. They did so later that week. Now THAT’S customer service!
I would definitely use them again, and have already recommended them to friends and family.
J C. San Diego Ca